In these cases, you will need to perform a clean installation of the operating system.
#HOW TO REMOVE VIRUS FROM COMPUTER SYSTEM SOFTWARE#
With certain system-level infections, antivirus software cannot entirely remove or repair viral problems and cannot account for changes that may have been made during the infection. If the used space exceeds the total size of the data, then it is possible to recover the lost data. Compare it to the used space of the drive. In the field, type ~/Library/Application Support/Microsoft/Office/User Templates, and then click Go.) Delete the normal.dotm file the next time you open Word, it will automatically recreate a correct version of this file. Note the total space consumed by the data of the drive. (On a Mac, you can also find the file in the Finder by selecting Go and then Go to Folder. This file's location varies depending on how Word was installed use the respective search features of Windows or macOS to locate the proper file.
If the infected file was a Microsoft Word file, as a final step you can delete the normal.dotm file. Anti-virus software can inspect computer files and email attachments for viruses and remove or quarantine any which are found. If garbage or unwanted words have been introduced into your files, you may be able to use the search and replace function of your word processing or spreadsheet application to eliminate them. Files that have been cleaned can often appear to have some file corruption remaining after removal of the virus and macros. If your computer falls victim to a rootkit, the malware program can disable your anti-virus program and firewall, record data and copy files for transmission to.
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